Privacy Policy
Last updated: 2026
1. Information we collect
We collect the information you provide when you sign up (full name, email, phone number), identity documents you submit for KYC verification, and records of your trades, ads, and support tickets.
2. How we use it
We use your information to operate your account, verify your identity, facilitate trades, send account-related emails (like confirming your email address), respond to support requests, and investigate disputes or suspected fraud.
3. Who can see your information
Your trading counterparties see your email address during an active trade. Our support and admin team can view your account details, trade history, and KYC documents when needed to resolve disputes or respond to support requests. We do not sell your data to third parties.
4. Data storage
Your data is stored in our database and, where relevant, with our email delivery provider (for sending account emails). We take reasonable steps to keep this data secure, including password hashing and optional two-factor authentication on your account.
5. Your choices
You can update your name, phone number, profile photo, and password at any time from your Profile page. To request deletion of your account or data, contact us via the Support page.
6. Changes to this policy
We may update this policy from time to time. Continued use of Birrly means you accept the changes.
7. Contact
Questions about your data? Reach out via our Support page.